FAQs

Frniturr offers a wide range of high-quality home furniture and décor products. Our collection includes living room furniture, dining room pieces, bedroom sets, office furniture, and decorative items designed to elevate your home’s style and functionality. We focus on crafting timeless pieces using sustainable materials to bring you beautiful, durable furniture.

Placing an order is simple. You can shop directly on our website, where you can browse through our various product categories, add items to your cart, and proceed to checkout. You can pay securely using major credit cards, PayPal, or other available methods. After completing your order, you will receive an email confirmation with your order details and tracking information.

Orders typically ship within 5-7 business days, depending on the item and availability. Delivery times will vary based on your location and the shipping method selected at checkout. We work with trusted shipping partners to ensure your products arrive in a timely manner and in excellent condition.

To keep your furniture in the best condition, we recommend following our specific care instructions, which may vary based on the materials used in each piece. For most of our furniture, regular dusting and periodic cleaning with a damp cloth is sufficient. For upholstered pieces, vacuum regularly and spot clean as needed.

Yes, we are committed to sustainability. Our furniture is made using eco-friendly materials, such as sustainable wood, non-toxic finishes, and recyclable components. We also work with manufacturers who share our dedication to reducing environmental impact.

If you have any questions, concerns, or need assistance with an order, you can reach our customer support team by email at inquiry@frniturr.com or by calling +1 229-597-2661. Our team is available Monday through Friday, from 9:00 AM to 6:00 PM (local time). We are happy to help!

We take great care to ensure your furniture arrives in perfect condition, but if you receive a damaged or defective product, please contact us immediately. We will guide you through the return or replacement process and work quickly to resolve the issue.

Currently, we only offer shipping within the United States. We are working on expanding our reach to international customers, so stay tuned for updates on that front.

Yes, once your order has shipped, you will receive an email with tracking information so you can follow your package’s journey. If you have any issues with tracking, please feel free to reach out to our customer service team for assistance.

Our office is located at 6010 Lewis St, Dallas, TX 75206. We serve customers nationwide, offering both online and in-store shopping options. For any inquiries or customer support, please contact us at inquiry@frniturr.com or call +1 229-597-2661.

Yes, we offer customization on some of our furniture pieces. If you are interested in custom sizes, finishes, or other personalized features, please reach out to our team to discuss your requirements. We are committed to making sure that your furniture is exactly what you envision.